HomeServicesStarlink KitsShop Accessories Hotspot BusinessCCTV & Security CoverageGet the AppApp Tutorials Pay a BillFAQAboutContact Book a free consultation Customer Login
Services

From the first question to a working Starlink connection

Consultancy and guidance where you need to decide; trained technicians where the work has to be done on site. Your first ICT consultation is free and carries no obligation.

Advice

ICT and connectivity consultancy, focused on Starlink

How you will use the connection, where, on what power, and whether Starlink suits your site, users and budget — with written quotations for your procurement process where you need them. Your first ICT consultation is free and carries no obligation.

Book a free consultation
Advice

Starlink equipment and solution selection

Mini, Standard or High Performance; the service plan; and the router, mounting, cabling and power your site needs.

Compare Starlink kits
Advice

Own-name registration and verification guidance

We help you understand and navigate registering Starlink in your own name: what it asks for, how to prepare, and how to complete each step correctly.

Starlink controls registration approval, KYC verification and activation. We cannot promise approval.

DishNet service

Managed DishNet Starlink plans

Our own managed service: your contract is with DishNet, not with Starlink, and the Starlink account that serves your kit is registered and managed by DishNet on your behalf. One local bill, installation and support from one team.

Subject to applicable requirements, including Starlink's terms. A DishNet service, not a Starlink product.

See DishNet plans
Hands-on

Installation planning and coordination

Site check, delivery to your town, professional mounting and alignment, clean cabling, router and Wi-Fi setup, and testing before we leave — where available, within our coverage area.

Plan an installation
Hands-on

Technical support

WhatsApp support is available seven days a week. We fix what we can remotely first, and arrange a technician visit when hardware needs attention — where available, within our coverage area.

Get support on WhatsApp
Organisations

Starlink for organisations and several sites

Requirements reviewed with you, Starlink planned site by site, guest Wi-Fi, managed routers and secured networks for banks, NGOs, schools, hotels and offices — planned around how much downtime you can accept, with written quotations for your procurement process.

Talk to an adviser

Also from DishNet

Separate services. They are not Starlink products.

Separate service

CCTV & Network Security

Camera systems and firewalls, supplied and installed by DishNet's engineers. Not a Starlink product — you do not need Starlink to use them.

CCTV and network security
Hotspot Business

Pay-As-You-Go WiFi Zones

WiFi zones for trading centres, markets, campuses, hostels, and estates — scoped with you in a consultation, subject to a site survey.

Selling Wi-Fi access to the public needs a Starlink plan that allows it and any licence the Uganda Communications Commission requires.

Start a WiFi Zone

What DishNet does — and what only Starlink or the regulator decides

DishNet advises on Starlink equipment, plans and how to acquire them; guides you through registering in your own name; offers managed DishNet plans, subject to applicable requirements; plans, installs, configures and tests the equipment where available; and supports you afterwards on WhatsApp, seven days a week.

Starlink or the regulator decides registration approval, KYC verification and activation; eligibility and any restriction on a registration; coverage, capacity and new sign-ups in your area; Starlink's own prices, plans and policies; and licences from the Uganda Communications Commission. DishNet cannot override, bypass or speed up any of these decisions.

Not sure where to start? Start with a free consultation.

Your first ICT consultation is free and carries no obligation. Tell us your town and how you use the internet.

Book a free consultation