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How to pause a device on your Wi-Fi

Cut a specific device off your Wi-Fi without changing the password. Pauses are instant, reversible, and don't affect any other device on the network.

About 2 min to complete
3 steps
Android app or web portal
1

Find the device and tap the pause icon

Open Connected Devices from your Hotspot dashboard (see the previous tutorial if you haven't).

Find the device you want to pause. Tap the pause icon on the right of its row — the icon looks like ⏸ (two vertical bars).

Why pause instead of changing the password? A pause is targeted — only that one device gets cut off. Changing the password kicks everyone off, which is overkill if you just want to deal with one specific device.
2

Confirm the pause

The app asks "Pause this device?" with the device name highlighted. This is your chance to back out if you tapped the wrong row.

Read the warning: a determined person could change their device's MAC address to bypass the pause. Pause is good for casual users, kids, IoT, and to take quick action. For serious anti-piggyback protection, change your Wi-Fi password.

Tap Pause [device name] to confirm. The pause takes effect within a few seconds.

The paused person sees what? Their device shows "connected to Wi-Fi but no internet". They can usually still see the network in their list, but no traffic will pass. This often confuses them, which is sometimes a feature — they reconnect, fail, and walk away.
3

Paused devices stay in the list — tap play to unpause

After pausing, the device stays in the list, just greyed out with a yellow PAUSED tag. The pause icon now shows a play arrow instead.

You'll also see a green Paused count on the Hotspot dashboard. This makes it easy to see at a glance whether you've cut anyone off.

To unpause, just tap the play arrow. The device reconnects within a few seconds.

Pauses persist across reboots. If your router restarts, the pause stays. If you forget you paused someone, this can be confusing later. Check the Paused count in the Hotspot dashboard regularly to see who's currently cut off.
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